Our customer, a prominent North American railroad company, embarked on a journey to modernize its legacy systems. Most railroad companies have long been anchored by outdated systems and clunky processes. These legacy systems not only slow down operations but also drain financial resources, creating inefficiencies that can lead to significant money loss – in some cases, costing $337 million USD annually. One of the critical pain points is the lack of integrations with Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, and other applications. Without these integrations, turning around contracts quickly becomes a monumental task, riddled with delays and administrative bottlenecks, impacting the bottom line. Moreover, the manual handling of contracts increases the risk of errors, further exacerbating financial losses and operational inefficiencies.
Recognizing the urgency to leap forward, our customer partnered with CloudMoyo – specialists in digital transformation powered by AI and advanced analytics. Their goal began with updating an existing contract management system (CMS) but ended with a comprehensive Financial System Modernization program that migrated various processes including P2P, PO creation, and more.
By leveraging CloudMoyo’s collaborative approach and strategic partnerships with leading technology firms, this railroad company successfully navigated its challenging technical architecture. The transition from legacy systems to cutting-edge technological solutions led to enhanced efficiency and improved service delivery.
Dive deeper into the challenges our customer faced and how CloudMoyo navigated them in their journey in this case study with tailored solutions – download below!
