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Leading Supply Chain Services Firm Reengineers After-Sales Experience

When a leading U.S. supply-chain services provider began rapidly scaling to serve Fortune 500 clients, its after-sales systems fell behind. A legacy CRM and aging on-prem Microsoft Business Intelligence (MSBI) setup forced support agents to work blind—no real-time case updates, slow onboarding, and delayed decisions. Growth plans and a pending acquisition made the bottlenecks even more dangerous.

That’s when the company partnered with CloudMoyo to rebuild its post-sales engine. By migrating to Azure, integrating deeply with Salesforce and Five9 for real-time case handling, and unlocking self-service BI reporting, they transformed operations from sluggish to swift. Customer onboarding happened in parallel. Executives gained live visibility. Agents worked with up-to-the-minute data instead of snapshots.

The cost of slow insight was no longer theoretical. McKinsey research shows that organizations that lag in turning data into insights can miss out on 5–6% in productivity and growth gains—a gap this company could not afford while scaling enterprise-grade services.

With CloudMoyo’s help, this supply-chain firm gained the speed, resilience, and data clarity needed to support enterprise-scale growth and deliver a modern post-sales experience.

Download the full case study to see how the transformation unlocked enterprise-level scalability >>>

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Blog

Agentic AI and the Next Phase of Artificial Intelligence

Have you seen those AI-generated images online? The ones where you take a photo of yourself and turn it into a cartoon or a dog? Generative AI continues to make headlines as ChatGPT, Bard, and more grow. We’re more aware of the advancements artificial intelligence is bringing to society. And we’re probably wondering – What’s […]

Read more June 04, 2025
Blog

From Reactive to Proactive: How AI is Shaping Procurement

If you’re still on the fence about whether AI fits into your business, it’s time to reframe the question. AI isn’t just a trend, it’s becoming the engine behind smarter, faster, and more resilient business decision-making. So, where do you start with AI implementation? Procurement might just be your best starting point. Once seen as […]

Read more May 09, 2025
Blog

Why Companies Migrate to Microsoft Power BI

In today’s fast-moving, data-driven world, organizations live and breathe by the insights they can pull from their data. Whether it’s optimizing operations, forecasting trends, or driving better customer experiences, business intelligence (BI) tools have become essential. But here’s the thing… Not all BI tools are created equally, and sometimes, even the best platforms need a […]

Read more May 07, 2025
Blog

Rethinking AI with the Planet in Mind

Artificial Intelligence (AI) is reshaping the world as we know it, and it’s happening fast. With innovations like ChatGPT grabbing headlines and transforming industries, the momentum is impossible to ignore. But beyond the buzzwords and breakthroughs, there’s a deeper question at play: What if AI could be more than just smart, what if it could […]

Read more April 23, 2025
Customer success story

Generative AI Test Shows 50% Reduction in Contract Migration Effort

Did you know that over 50% of in-house legal teams are overburdened? According to a report by the Corporate Legal Operations Consortium (CLOC), 83% of legal departments expect demand to increase, with 63% identifying workload and resource bandwidth as their top challenge. Most of the legal teams’ work revolves around contract management, analyzing contracts, and […]

Read more April 22, 2025
Industry perspective

[Download] CloudMoyo Migration Assistant

According to a report by 6sense, Microsoft Power BI commands a notable 13.84% market share – a figure that continues to grow as more organizations shift their reporting from other BI platforms to Microsoft Power BI. The reasons behind this migration vary: They might be using a BI tool that demands deep technical expertise, making […]

Read more April 18, 2025
Blog

Transforming Operations with Contract Analytics

Picture this: your business handles hundreds (if not thousands) of contracts each year. Each contract contains valuable information that may be used to drive strategic decisions, streamline operations, and improve business outcomes. Contracts were formerly static and ignored papers, but the worldwide trend toward digital transformation has transformed them into a wealth of useful information. […]

Read more April 12, 2025
Customer success story

Leading AEC Company Innovates Lab Testing

The Architecture, Engineering, and Construction (AEC) industry faces challenges with traditional methodologies when managing multiple projects. Operational inefficiencies often lead to project delays and financial losses. To overcome these challenges, businesses have digitized their processes with expert partners like CloudMoyo. One of our longstanding customers, a leading AEC firm, recognized the need for better workforce […]

Read more April 05, 2025
Videos

[Podcast] Optimize Contract Processes for Consumer Packaged Goods & Distribution

Are you struggling with contract inefficiencies in the fast-paced world of Consumer Packaged Goods (CPG) and Distribution? From supplier agreements to retail partnerships—outdated processes can slow you down. With AI-powered contract intelligence, you can streamline negotiations, reduce risks, and ensure compliance—all while accelerating business growth. This podcast with one of CloudMoyo’s industry experts dives into […]

Read more March 21, 2025
Blog

Contract Intelligence in Banking, Finance, & Insurance

The banking, financial services, and insurance (BFSI) sector is the backbone of global economies, handling complex operations, vast customer bases, and intricate regulatory environments. It also bears the critical responsibility of safeguarding sensitive customer data amidst a rapidly evolving landscape of cybersecurity threats, where breaches can lead to severe financial and reputational damage. While many […]

Read more March 04, 2025
Industry perspective

Transform with CloudMoyo IntelliDoc Analyze

Did you know unstructured data makes up an estimated 80% of all enterprise data? This data is often hidden within documents – PDFs, long contracts, customer feedback forms, call transcripts. How do you extract informational insights from all this data? With more than a decade of experience in the technology industry, CloudMoyo uses the latest […]

Read more March 01, 2025
Blog

The Landscape of Contract Management with Generative AI

For senior executives, every decision counts, and contracts play a pivotal role in shaping those decisions. However, uncovering critical insights often means grappling with voluminous documents hundreds of pages long and packed with dense legal language. The process can drain resources, creating roadblocks for fast, effective decision-making. Sounds daunting, doesn’t it? Enter… generative AI. Revolutionizing […]

Read more February 12, 2025