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- Customer success story
Contract Lifecycle Management Success Starts with Readiness
Managing 40,000 contracts on average is no small feat, especially when each agreement ties directly to supplier relationships, compliance obligations, and deal velocity. In fact, research shows that the average business loses nearly 9% of its value annually due to poor contract management. For one Fortune 500 food and beverage leader, contracts were the backbone of a $60B business operation across 300+ distribution centers.
But when their first attempt at Contract Lifecycle Management (CLM) fell flat, the consequences rippled across the organization. Icertis Contract Intelligence (ICI) platform went unused, a Master Service Agreement (MSA) model design was overly complex, slowing adoption, and integrations with SFDC and OpenText broke down, leaving critical data trapped in silos. Instead of reducing risk, inefficiency grew and frustration mounted.
That’s when the company partnered with CloudMoyo to take a step back and start where true transformation begins – CLM readiness. Through a focused discovery process, our team uncovered where the implementation had gone wrong and reimagined the approach with usability at its core.
Want to know how CloudMoyo turned a failed CLM investment into a foundation for long-term value?
Download the full case study!
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- March 21, 2025
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